Travel with Medication
Same-day travel with medication letter, required to confirm your medicine is prescribed to you and needed while travelling overseas.
Availability: UK and International 
Travel with medication letter
If you are travelling overseas with medicines, many airlines and countries will require a medical letter as evidence.
Our doctors can provide you with a same-day medical letter confirming that your medicines are prescribed to you (and when), as well as the health condition you need them for. Upload prescriptions, GP reviews - get your certificate.
What will I receive?
You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:
Your name, date of birth and passport number.
A list of your prescribed medications.
Confirmation that you need to travel with them.
Signature and authorisation by one of our GMC-registered UK doctors.
Contact details of ZoomDoc Health with a QR code enabling a verification check.
Which medications may require a travel letter?
Some medications are more likely to raise questions at airport security or customs, especially when travelling internationally. A travel letter helps confirm they are prescribed, medically necessary, and required in your hand luggage. Common examples include:
Controlled or regulated medicines
These vary by country and often require proof of prescription:
- ADHD medications (e.g., methylphenidate, lisdexamfetamine)
- Strong painkillers and opioids (e.g., morphine, tramadol, codeine)
- Anti-anxiety medications (e.g., diazepam)
Injectable medications and sharps
A letter helps explain the presence of needles, pens, or cooling packs:
- Insulin
- GLP-1 weight-loss injections (Ozempic, Wegovy, Mounjaro, Saxenda)
- B12 or fertility injections
- Biologics (e.g., Humira, Enbrel)
Emergency medications
These must stay in hand luggage and may require justification:
- EpiPens and adrenaline auto-injectors
- Glucagon kits
- Inhalers
- Rescue seizure medications
Medicines requiring temperature control
A letter can confirm your need for cool bags or insulated packs:
- Insulin
- GLP-1 injections
- Biologics
Large quantities or multiple medicines
If carrying a significant supply or several medications, a letter helps confirm they are for personal use during your trip.
Some of our doctors
Experienced UK GMC-Registered doctors – caring, supportive, and dedicated to providing exceptional care.
Regulated, trusted and secure
How to get a Travel with medication letter online
Upload Evidence
Upload by 9pm for same-day service. This should be an image of your current or repeat prescription form.
Doctor validates evidence
Our doctors will look over the evidence you provide.
Receive your letter, same day
You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.
What will I need to supply?
To allow us to assess your situation and issue a medical letter, we will require the following information:
A photo of your passport
Your completed online medical form
Your current prescription or repeat medication form
Confirmation of your health condition
Details of your regular NHS GP (if you have one)
Send us a message
If your query is not answered in our FAQ's below - please send us a message via this form.
Frequently Asked Questions
Once validated, we will send your travel with medication letter to you by email and SMS - on the same day.
✓ Upload a photo of your passport
✓ Complete a medical questionnaire
✓ Upload a photo of your current prescription or repeat medication form
Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.
Once our doctors have provided a medical letter, we are unable to process a refund.
We are a UK-regulated healthcare service and all of our doctors are registered with the UK General Medical Council.
- Confiscation of medication.
- Fines or legal issues in countries with strict import rules.
- Airport delays.
- Being unable to prove a medication is legitimately prescribed.
A ZoomDoc Health medical certificate provides official confirmation to avoid these situations.
Our travel with medication certificate confirms:
- The medication is prescribed to you.
- It is medically necessary.
- You are required to carry it personally while travelling.
This prevents delays, confiscation, or denial of entry.
The leading online provider of medical certificates, trusted by NHS doctors.
