University & College Sickness
Same-day university, college and school sickness letter, required to confirm sickness or a health condition and its impact on your studies.
Availability: UK and International 
University, college and school sickness letter
If you have been sick, or you have a health condition that has affected or may affect your studies, your university, college or school will require a sickness letter as evidence of mitigating circumstances.
Our UK NHS GPs can provide you with a same-day medical letter that will confirm your health condition and related absences, as well as whether this condition is ongoing or resolved. No appointment is needed – simply apply online.
What will I receive?
You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:
Your name, date of birth and details of your university, college or school.
Your sickness or health condition and its impact on your studies.
When symptoms started, if they are ongoing or if you are now recovered.
Signature and authorisation by one of our GMC-registered UK doctors.
Contact details of ZoomDoc Health with a QR code enabling a verification check.
Some of our doctors
Experienced UK GMC-Registered doctors – caring, supportive, and dedicated to providing exceptional care.
"We’ve made it simpler for students to obtain medical letters for proof of illness or medical conditions. Our team of doctors have individually assessed and issued thousands of letters to students in the UK and abroad, often providing follow-up calls and advice to support them with a quicker recovery.
Students shouldn’t be penalised for ill health. A simple doctor’s note can confirm to universities and colleges that your performance was affected by a medical issue."
Dr. Kenny Livingstone - Chief Medical Officer
Regulated, trusted and secure
How to get a University, college and school sickness letter online
Upload a video
Upload by 9pm for same-day service. This should be a 30 second – 1 minute video describing your symptoms or condition.
Doctor validates evidence
Our doctors will look over the evidence you provide.
Receive your letter, same day
You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.
What will I need to supply?
To allow us to assess your condition and issue a medical letter, we will require the following information:
A photo of your university or college ID, or passport
Confirmation of when your sickness or condition started
Whether your sickness is ongoing, or you are now recovered
A 30-second to 1-minute video describing your symptoms
The name of your university, college or school
Details of your regular NHS GP (if you have one)
Send us a message
If your query is not answered in our FAQ's below - please send us a message via this form.
Frequently Asked Questions
Once validated, we will send your university, college and school sickness certificate to you by email and SMS.
✓ Upload a photo of your university or college ID, or passport
✓ Complete a medical questionnaire
✓ Upload a short video (on your mobile) explaining why you need a university, college and school sickness certificate
Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.
Once our doctors have provided a medical letter, we are unable to process a refund.
ZoomDoc Health are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.
They will explain the reasons for your absence, or mitigating circumstances that may have affected your studies, an exam or a piece of coursework.
The leading online provider of medical certificates, trusted by NHS doctors.
