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University & College Sickness


Same-day university, college and school sickness letter, required to confirm sickness or a health condition and its impact on your studies.

Availability: UK and International

Availability: Deliverable Immediately

University, college and school sickness letter

If you have been sick, or you have a health condition that has affected or may affect your studies, your university, college or school will require a sickness letter as evidence of mitigating circumstances.

Our doctors can provide you with a same-day medical letter that will confirm your health condition and related absences, as well as whether this condition is ongoing or resolved. No appointment is needed – simply apply online.


What will I receive?

You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:

Your name, date of birth and details of your university, college or school.

Your sickness or health condition and its impact on your studies.

When symptoms started, if they are ongoing or if you are now recovered.

Signature and authorisation by one of our GMC-registered UK doctors.

Contact details of ZoomDoc Health with a QR code enabling a verification check.

Meet our Doctors

"We’ve made it simpler for students to obtain medical letters for proof of illness or medical conditions. Our team of doctors have individually assessed and issued thousands of letters to students in the UK and abroad, often providing follow-up calls and advice to support them with a quicker recovery.

Students shouldn’t be penalised for ill health. A simple doctor’s note can confirm to universities and colleges that your performance was affected by a medical issue."

Dr. Kenny Livingstone - Chief Medical Officer

How to get a University, college and school sickness letter online

Upload a video

Upload by 9pm for same-day service. This should be a 30 second – 1 minute video describing your symptoms or condition.

Doctor validates evidence

Our doctors will look over the evidence you provide.

same day turn around

Receive your letter, same day

You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.

What will I need to supply?

To allow us to assess your condition and issue a medical letter, we will require the following information:

A photo of your university or college ID, or passport

Confirmation of when your sickness or condition started

Whether your sickness is ongoing, or you are now recovered

A 30-second to 1-minute video describing your symptoms

The name of your university, college or school

Details of your regular NHS GP (if you have one)

Send us a message

If your query is not answered below - please send us a message via the form below.

Frequently Asked Questions

After purchase, our doctors will review your evidence on the same day (between 9am and 9pm GMT, 7 days a week) – they may call you if they have any questions.

Once validated, we will send your university, college and school sickness certificate to you by email and SMS.

We will require you to:

✓ Upload a photo of your university or college ID, or passport

✓ Complete a medical questionnaire

✓ Upload a short video (on your mobile) explaining why you need a university, college and school sickness certificate

Our medical letters have QR codes that can be scanned to verify the document's authenticity.

Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.

We only provide full refunds if we are unable to provide a medical letter.

Once our doctors have provided a medical letter, we are unable to process a refund.

Our team will review your evidence and provide you with your letter on the same day that evidence is uploaded (between 9am and 9pm GMT, 7 days a week).

UK doctors at ZoomDoc Health sign your university, college and school sickness certificate.

ZoomDoc Health are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.

Our medical letters can be submitted to any university, college or school as evidence of a health condition.

They will explain the reasons for your absence, or mitigating circumstances that may have affected your studies, an exam or a piece of coursework.

The future of same day medical letters